Frequently Asked Questions
Australian Orders
For deliveries within Australia, Adelaide Hills Organics uses Australia Post. Shipping is $15 AUD for Australian orders below $150 AUD.
We are currently offering FREE SHIPPING for orders over $150 AUD.
International Orders
For international deliveries, parcels are shipped with Australia Post International.
- New Zealand: Standard Shipping is $35.00 AUD.
- Standard International Shipping is $55.00 AUD for destinations including United Kingdom, United States, and other selected countries.
Once your order has been shipped, we'll send you a tracking number via email. Use this number to follow your order's journey to your doorstep. Additionally, if you create an account with the email used for your order, you can track your order status directly through our customer portal. To create an account,click here.
Absolutely! We ship our products to most destinations worldwide. Shipping costs and delivery times vary depending on the destination. For more detailed information, please refer to our shipping policy.
Learn more about our return policy.